Privacy Policy

Last Updated: 26 March 2026

Welcome to Rajasusu.com (“we”, “our”, “the Company”, “RAJASUSU”, “PT William Perkasa”). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use the website rajasusu.com and the online services provided (hereinafter referred to as the “Website” or the “Services”). By accessing our Website, you agree to the policies and practices described herein.

For the purpose of this Privacy Policy:

1. Personal Data means any information relating to an identified or identifiable individual.
2. Processing means any operation performed on Personal Data, including collection, recording, organization, storage, disclosure, deletion, or other actions related to Personal Data.
3. Data Subject means an individual who owns the Personal Data.
   Other terms shall have the meanings as defined under the Indonesian Personal Data Protection Law and other applicable laws and regulations of the Republic of Indonesia.
   
   

We may collect Personal Data directly from you or automatically when you use the Website, including but not limited to:

1. Data You Provide Directly
   1. Full name;
   2. Phone number and email address;
   3. Gender;
   4. Date of birth;
   5. Residential / shipping address;
   6. Family information;
   7. Employment information;
   8. Social media and hobby information;
   9. Purchase account information and preferences;
   10. Contact data submitted through forms, chat, or customer service.
       
       
2. Data Collected Automatically 
   1. Technical information (IP address, device type, browser, access date & time);
   2. Cookies and similar technologies for analytics and content personalization;
   3. Website usage data for system maintenance.

Such automatic data typically does not directly identify you without being combined with other data, but it remains within the scope of personal data protection if identification becomes possible.

Purpose and Legal Basis for Processing Personal Data

We use your Personal Data for the following purposes:

1. Operational Purposes
   1. Processing purchase transactions, delivery, and customer services;
   2. Providing information related to your orders or requests;
   3. Managing user accounts.
2. Marketing and Promotional Purposes
   We and our partners (including vendors, suppliers, merchants and/or other third parties engaged with us for commercial and/or non-commercial purposes) may send marketing, advertising, and promotional materials through various channels including the Services, messenger platforms, POS systems, social media, and email. If you object to receiving Marketing Materials, you may contact us through the contact details provided in this Privacy Policy. However, we reserve the right to send non-promotional messages deemed necessary to you.
3. Legal Basis
   1. Your consent prior to data collection;
   2. Contractual necessity to provide services;
   3. Legal obligations under the Personal Data Protection Law and other regulations;
   4. Our legitimate interests (such as network security and fraud prevention).
      
      

Data Disclosure & Storage

1. Third Parties
   Your Personal Data may be shared with:
   1. Payment service providers;
   2. Logistics partners;
   3. Technology service providers / server hosting providers;
   4. Government authorities or law enforcement agencies if required by law.
      In all such cases, third parties are required to maintain the confidentiality and security of Personal Data in accordance with applicable laws.
      
      
2. Data Retention and Storage
   Personal Data will be stored only for as long as necessary for the original purpose of collection or in accordance with our legal and contractual obligations. After that period, the data may be securely deleted or anonymized in accordance with industry standards.
   

Cookies & Other Technologies

Our Website uses cookies and other tracking technologies to collect usage information, improve user experience, analyze trends, and customize services. You may control cookie preferences through your browser settings; however, some Website functions may be limited if cookies are disabled.

Data Subject Rights

As the owner of Personal Data, you have the following rights, to the extent permitted by law:

1. The right to access Personal Data we hold about you;
   
2. The right to correct inaccurate or incomplete data;
3. The right to delete Personal Data that is no longer necessary;
4. The right to object to or withdraw consent for data processing;
5. The right to object to certain data processing activities.

To exercise these rights, you may contact us using the contact details provided below.

Data Processing Period

We will process your Personal Data as long as you provide the necessary consent and retain such data to fulfill the purposes of collection, legal obligations, and retention periods as required under applicable laws and regulations.

Personal Data Retention

Your Personal Data will be retained only for as long as necessary to achieve the purposes of collection, fulfill legal obligations, or comply with applicable retention periods. Once the purpose has been fulfilled, consent withdrawn, or storage is no longer required, Personal Data will be deleted or anonymized. Data shared with third parties, including government institutions, is subject to their respective data retention policies. Data transmitted through channels outside our Services becomes the responsibility of the relevant parties, and you release us from any claims or losses arising from processing outside our Services.

Data Security

We implement appropriate technical and organizational measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure.

Data Breach Notification

In the event of a Personal Data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with the Personal Data Protection Law and its implementing regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal obligations. Updates will be published on this Website with the latest revision date.

Official Contact

If you have any questions regarding this Privacy Policy or wish to submit a request related to your Personal Data, please contact:

PT William Perkasa (RAJASUSU)
Office Address: Kawasan Semanan Megah Kav.3 No 2, Jl. Daan Mogot KM 18, Kalideres, West Jakarta, DKI Jakarta 11850
Email: admin@rajasusu.com
Phone / WhatsApp: 087828558108

Closing Statement

This document is intended as a comprehensive legal policy in accordance with best practices for personal data protection in Indonesia, including compliance with the Personal Data Protection Law and the principle of transparency to users and customers of online retail websites such as rajasusu.com.